THE TELECOMMUNICATION SERVICES TREND

WHAT IS VoiP:

VoIP (Voice over Internet Protocol) is simply the transmission of voice traffic over IP-based networks.

The Internet Protocol (IP) was originally designed for data networking. The success of IP in becoming a world standard for data networking has led to its adaption to voice networking.

VoIP has become popular largely because of the cost advantages to consumers over traditional telepone networks. Most South Africanspay a per-minute monthly fee for local and International long-distance calls. Thus the cost of being very high.

VoIP calls can be placed across the Internet. Most Internet connections are charged using a flat monthly fee structure.

Using the Internet connection for both data traffic and voice calls can allow consumers to get rid of one monthly payment. In addition, VoIP plans do not charge a per-minute fee for long distance.

For International calling, the monetary savings to the consumer from switching to VoIP technology can be enormous.

• COST SAVINGS

• 0 call cost on on-net calls (GVSC network IP to IP calls)
  • E.g. VoIP internal business calls and external on-net calls
• 30-40% calls cost savings to GSM and Telkom
• 80-90% calls cost savings to international call (GVSC network extends over 38 international countries with over 5 million users).

• ADVANTAGES OF GVSC PROPRIETY INFRASTRUCTURE
• Not vulnerable to web fluctuations
• Local Gateway Server ensures that our quality of phone and video communication solutions exceed other local VoIP services quality by far, and are as good as Fixed Line, Satellite and GSM telephony and application services.
• Giving the user real-time, high quality voice and video communication without delay, latency or video scrambling
• Product Quality Guarantees
• Our equipment is manufactured by Leadtek. The subsidiary company of GVSC International. They are the third largest electronic R & D, and equipment manufacturers

VoiP Q&A

Question 1:

What is VoIP?

Answer:
VoIP is an abbreviation for Voice over Internet Protocol. A normal Internet connection is utilised for the transmission of voice, much like a telephone call. In other words VoIP can turn any desktop or laptop connected to the Internet into a telephone.

Question 2:
Is VoIP available to everyone?

Answer:
Yes.

Question 3:
Can this technology be implemented in an Intranet system?

Answer:
The possibilities are endless when it comes to VoIP. For example Intranet systems supporting Call Centre environments can enable phone call recording and logging of queries and complaints.

Question 4:
What are the benefits of VoIP?

Answer:
Cost Savings. Since only an Internet connection is needed, users will be able to make long distance, cellular, or even international calls at the price of a normal local call. The cost saving benefit is obviously one of the biggest drivers for the development of this technology.

Convenience

VoIP Calls can be routed to your personal laptop using a wireless connection while you are out of the office. VoIP is the way of the future and will become standard practice in today's business world.

Question 5:
What are the disadvantages?

Answer:
VoIP is mostly meant for use over broadband connections. Normal dial-up users may not be able to utilise this service to the full.

Question 6:
How expensive is VoIP?

Answer:
As with all things in life, nothing is free! The main requirement for VoIP is a VoIP service provider. Service provider fees will depend on the individual service provider, but the prices will be reasonable, because of the rising competition taking the market by storm.

Question 7:
Can I use my Computer While I talk on the Phone?

Answer:
In most cases, yes.

Question 8:
The future of VoIP?

Answer:
In future mobile networks will benefit the most from VoIP technologies. Private users will mostly be exposed to VoIP through these networks.

Computers aren't the only devices able to make use of VoIP, in fact special VoIP phones are available ,which look and work no different to normal phones ,except that they use modems and VoIP.

VoIP will mostly only be used by the business sector, but private application for residential use will be explored and developed further in the near future.

Question 9:
Will it contribute to the bottom line of my business?

Answer:
Besides the cost savings benefit, business communication can be managed much more effectively. Communication can be customised and systems can be integrated with VoIP, which means complete control over all phone calls in and out of the business.

 

For more information on VoiP. please see our FAQ page. If you would like speak to one of consultants about switching over to VoiP, please feel free to contact us today.